Skip to content
Top searches
    Recent searches

      Peppermayo loyalty program

      PM Priority

      Your guide to PM Priority. Earn points every time you shop and unlock more perks as you move up through four tiers.

      Loyalty program

      How PM Priority works

      PM Priority is your ticket to more rewards, and it's free to join. Earn points as you shop and engage with Peppermayo, then climb through four tiers as your annual spend grows. The higher you fly, the more exclusive the perks, rewards and experiences you unlock.

      Tiers & annual spend

      TierAnnual spendPointsBirthday voucherPerks
      Member$0–$2991 pt per $115% offDouble points days and refer-a-friend bonus
      Premium$300–$7991 pt per $120% offEverything in Member, plus priority sale early access and exclusive access to new launches and restocks
      First Class$800–$1,9992 pts per $125% offEverything in Premium, plus VIP customer service, free express shipping and invites to VIP events
      Private$2,000+2 pts per $130% offEverything in First Class, plus the chance to receive PR boxes, a Christmas gift and the chance to win an invite to a PM influencer trip

      Your tier is based on what you spend in the 365 days from the day you join, and it refreshes every year. Upgrades can take up to 30 days, to allow for returns.

      Perks

      • Points on every order 1 point per $1 for Member and Premium, 2 points per $1 for First Class and Private.
      • Birthday voucher From 15% to 30% off in your birthday month, depending on your tier.
      • Double points days Earn twice the points during double points events.
      • Refer a friend Earn a bonus when you refer friends to PM Priority.
      • Early sale access Premium members and above shop sales before everyone else.
      • Free express shipping Included on every order for First Class and Private members.

      PM Priority FAQs

      What is PM Priority? What are the benefits of joining?

      PM Priority is our loyalty program designed to reward you for shopping, engaging and being part of the Peppermayo community.

      Your journey starts as a Member, and as your annual spend grows, you can fly higher through Premium, First Class and Private, unlocking even more exclusive perks along the way.

      Earn points with every purchase, collect bonus points through other activities, and redeem your points for rewards and products in the PM Priority Rewards Store.

      Getting started is easy. Create an account and your PM Priority journey begins with 75 points already in your account.

      Member & Premium: Earn 1 point for every $1 spent
      First Class & Private: Earn 2 points for every $1 spent

      There are also plenty of other ways to earn points, including leaving reviews, referring friends, following us on socials and more.

      Ready to redeem? Head to the Rewards Store on the PM Priority page, or redeem your points for a monetary reward at checkout.

      200 points = $10 off orders of $25 or more
      500 points = $25 off orders of $50 or more
      1,000 points = $50 off orders of $100 or more
      2,000 points = $100 off orders of $150 or more

      Join now or see the perks for each tier.

      How do I earn and redeem points?

      Your points take off every time you shop.

      Member and Premium members earn 1 point for every $1 spent, while First Class and Private members earn 2 points for every $1 spent.

      You can also earn points through other ways to engage with Peppermayo, including leaving reviews, referring friends and following us on socials.

      Ready to cash in your points? Redeem them for money off your next order or choose an exclusive product from the PM Priority Rewards Store.

      Simply log into your account, choose your reward and redeem at checkout.

      200 points = $10 off orders of $25 or more
      500 points = $25 off orders of $50 or more
      1,000 points = $50 off orders of $100 or more
      2,000 points = $100 off orders of $150 or more

      Please note: each reward has a minimum order value, shown above. Rewards cannot be used in conjunction with any other discount or coupon.

      How do the PM Priority tiers work?

      Your PM Priority journey starts at Member, and the more you spend, the higher you fly.

      As your annual spend increases, you'll unlock new tiers with even more exclusive benefits.

      Member: $0–$299
      Premium: $300–$799
      First Class: $800–$1,999
      Private: $2,000+

      Every upgrade takes you one step closer to VIP status, with more exclusive perks waiting at each level.

      Find out more about reward tiers here.

      How can I check my points balance and tier status?

      Checking your points balance and tier status is easy. Simply log into your account and check the PM Priority section in your customer account.

      How do I earn points for reviews?

      Once your Peppermayo fit has landed, we want to hear what you think.

      Within a few weeks of receiving your order, you should receive an email inviting you to review your most recent purchase. Make sure you're opted in to email marketing to receive these invitations.

      Submit your review through the email link and earn:

      • 100 points for each product review
      • +50 points for each approved photo
      • +75 points for each approved video

      Photo and video reviews are subject to moderation. Points are only awarded once your content has been approved by the Peppermayo team.

      Photos and videos must show you actually wearing the product featured in your review. Flatlays, products on hangers, unclear images or videos, and unrelated media will not be approved or earn points. Final approval is at the discretion of Peppermayo.

      How do birthday rewards work?

      Your birthday deserves VIP treatment.

      Every PM Priority tier receives a birthday reward, with your reward getting bigger the higher you fly.

      To make sure your birthday reward is ready for takeoff, head to the PM Priority page and enter your date of birth in the Birthday Reward section.

      If you add your birthday details within 30 days of your birthday, your reward may take up to 30 days to be issued.

      How does Refer a Friend work?

      Share the Peppermayo love and get rewarded for bringing your friends on board.

      Head to the Refer a Friend page to access your unique referral code or enter your friend's email address to send them a referral link directly.

      When your friend completes the referral process, they'll receive $20 off their first order when they spend a minimum of $100, while you'll receive 400 PM Priority points straight to your account.

      There's no limit to how many friends you can refer, so get the whole girl gang on board.

      How do I redeem my PM Priority loyalty points for rewards?

      Ready to cash in your points?

      At checkout, head to the Rewards section where you'll see your available PM Priority rewards and redemption options.

      On some mobile devices, your rewards may sit under Add Discount. Simply select this option to reveal your available loyalty rewards.

      Please note that loyalty rewards cannot be combined with another discount code at checkout.

      Do my PM Priority loyalty points expire?

      Yes. Your points have a 365-day expiry from the date they're earned.

      Don't let your points expire before you get the chance to cash them in. Keep an eye on your balance and redeem your rewards within the year.

      Do loyalty tier levels expire?

      Your tier status is based on your annual spend over a 365-day period.

      Your yearly threshold eligibility starts from the day you enrol in PM Priority and refreshes every year thereafter.

      To keep flying at your current tier, you'll need to maintain the required annual spend. If you don't, your tier status may be downgraded.

      I placed an order before creating my PM Priority account. Can I add the points from this purchase to my account?

      If you shopped using the same email address associated with your PM Priority account, your points should begin accruing from your first purchase.

      If you have any questions about your points balance, our Customer Support team can help.

      I have spent over the threshold for a tier upgrade, so why hasn't my tier status changed?

      Your upgrade may take a little time to clear for takeoff.

      All tier upgrades are subject to a 30-day pause to allow time for any returns to be processed.

      Once your spend reaches the threshold for the next tier, your upgrade will be actioned within 30 days.

      Please note that returned items do not count towards your tier spend threshold.

      Do I earn PM Priority loyalty points on sale items, or items purchased in a promotional period?

      Yes. Your points journey continues even when you shop a sale. All purchases are eligible to earn PM Priority points.

      Why does my PM Priority account show a negative points balance?

      Points are awarded when you make a purchase, so if you later return an item, the points earned from that purchase will be deducted from your account.

      If you've already redeemed those points, the deduction may result in a negative points balance.

      Is there a minimum spend for using my reward vouchers?

      Yes. Each reward has its own minimum order value when you redeem your PM Priority points for money off at checkout:

      • $10 off: orders of $25 or more
      • $25 off: orders of $50 or more
      • $50 off: orders of $100 or more
      • $100 off: orders of $150 or more
      What is the difference between Store Credit and PM Priority Loyalty points?

      Store Credit and PM Priority points are two separate balances.

      Store Credit is issued when you return an order in exchange for store credit and can be used at checkout. Your Store Credit balance can be viewed in the Store Credit section of your account.

      PM Priority points are earned through the loyalty program and can be redeemed for rewards at checkout or used to shop exclusive products in the PM Priority Rewards Store.

      Your PM Priority points balance can be viewed in the PM Priority Loyalty section of your account.

      Can I use my loyalty points at checkout during a sale?

      PM Priority rewards generally cannot be redeemed alongside another discount code at checkout.

      This means that during key sale periods, you may not be able to use your loyalty point rewards alongside other promotional offers.

      What are double points days?

      Every now and then, we'll give your points journey an upgrade.

      During Double Points Days, the number of points you earn on every $1 spent is doubled.

      Member & Premium: 2 points per $1
      First Class & Private: 4 points per $1

      Keep an eye out for Double Points Days so you can maximise your points and get closer to your next reward or tier upgrade.

      Will I get my points back if I return items?

      Yes. If you return an order where PM Priority points were redeemed, your used points will be credited back to your account.

      For a full refund, all points used will be returned. For a partial return, points will be reimbursed proportionally based on the amount returned. For example, if 20% of your order is returned, 20% of the original points redeemed will be credited back.

      The original earning date still applies to any reimbursed points, so their expiry date remains unchanged.

      If the points have already reached their expiry date when the refund is processed, they will expire immediately upon being credited back to your account.

      How can I make sure I don't miss out on PM Priority benefits?

      Keep your notifications switched on so you never miss your boarding call.

      Make sure you're opted into email, SMS and push notifications to be first to know about double points days, exclusive discounts, new launches and other tier-specific benefits.

      Your next PM Priority perk could be just around the corner.

      Questions about your rewards?

      Our team can help with points, tiers and account access.

      Wishlist
      Loading

      Size Guide
      US Bust (CM)(IN) Waist (CM)(IN) Hips (CM)(IN)
      0742958238433
      2793163258935
      4843368279437
      6893573299939
      89437783110441
      109939833310943
      1210642903511646
      1411344973812348
      16120471044113051
      18127501114413754
      How to measure your bust, waist and hips
      <p>How To Measure - please see our size guide <a href="/pages/sizing"><strong>here</strong></a>.</p><p><strong>Bust:</strong> Measure around the fullest part.<br/><strong>Waist:</strong> Measure around natural waistline.<br/><strong>Hips:</strong> Measure 20cm down from natural waistline.</p>
      <p><strong>Please Note:</strong> The size guide provides approximate body measurements. For precise garment dimensions, please refer to the product description of each style.</p>