1.1. The promoter of this competition is The Marketing Goat Pty Ltd, trading as Peppermayo, of 2.01/63 Ann Street, Surry Hills NSW 2010, Australia, Australia (the Promoter).

1.2. These Terms and Conditions govern the Peppermayo Win a Luxury Van Cleef & Arpels Necklace competition (the Competition).

1.3. By entering the Competition, you agree to be bound by these Terms and Conditions and any applicable laws in your country or region of residence.

1.4. The Competition is not open in any jurisdiction where its operation or participation would be unlawful, prohibited or require an authorisation that has not been obtained. The Promoter reserves the right to exclude jurisdictions where necessary to comply with applicable laws.

2.1. The Competition opens at Monday 26th October, 11:30am AEDT (the Opening Date).
2.2. Entries close at 11:59 pm Australian Eastern Daylight Time (AEDT) on Wednesday, 2 December 2026 (the Closing Date).
2.3. Entries submitted after the Closing Date will not be accepted.
2.4. The Promoter's systems will be used to determine the time at which an online entry is received. The Promoter is not responsible for entries that are delayed, lost, incomplete or not received because of technical issues.
2.5. All times and dates stated in these Terms and Conditions refer to Sydney, Australia time unless expressly stated otherwise.

3.1. Subject to these Terms and Conditions and applicable local laws, the Competition is open to individuals who:
a. are at least 18 years of age at the time of entry;
b. are legal residents of a jurisdiction in which the Competition is permitted to operate;
c. have access to a valid email address;
d. hold valid Instagram and TikTok accounts, where required for the applicable entry method; and
e. provide complete and accurate entry information.
3.2. The Competition is intended to be open internationally, subject to the exclusions and restrictions in these Terms and Conditions. Entry is not available in jurisdictions where the Competition is unlawful or where the Promoter has not obtained any required approval or authorisation.
3.3. The following individuals are not eligible to enter:
a. employees, officers and directors of the Promoter or any entity directly involved in organising or administering the Competition;
b. contractors, agencies and other individuals directly involved in administering the Competition, where their participation could compromise the integrity of the draw; and
c. the immediate family members and members of the same household of the individuals described above.
3.4. The Promoter may request reasonable evidence of a participant's age, identity, country of residence and eligibility before confirming a prize.
3.5. The Promoter may disqualify an entrant who provides false or misleading information, uses fraudulent or automated entry methods, manipulates the entry process or otherwise breaches these Terms and Conditions.
3.6. Participation is free. No purchase is necessary to enter or win, and purchasing products from Peppermayo will not increase an entrant's chances of winning.

4.1. To enter the Competition, an eligible individual must complete the following steps during the Competition Period:
a. follow the official Peppermayo Instagram account, @peppermayo;
b. follow the official Peppermayo TikTok account, @peppermayo; and
c. complete and submit the official Competition entry form linked from Peppermayo's official social media bio or other official Competition communication.
4.2. A successfully submitted and valid Competition form constitutes one primary entry, provided the entrant satisfies the applicable eligibility requirements.
4.3. Entrants must provide accurate information and use an email address that they can access. Entries submitted on behalf of another person, through automated systems or using fictitious or misleading information may be disqualified.
4.4. Entrants must maintain access to the social media accounts used to satisfy the entry requirements and must comply with the applicable platform terms and community guidelines.
4.5. The Promoter may verify that an entrant follows the official Peppermayo accounts before confirming an entry or awarding a prize.
4.6. An entrant's primary entry will remain eligible for the grand prize draw, subject to these Terms and Conditions.
4.7. Entrants should retain any confirmation displayed after submitting the Competition form. The Promoter is not responsible for technical failures that prevent an entry from being successfully submitted or recorded.

5.1. Eligible entrants may obtain additional entries by liking and commenting on an official Peppermayo Competition post on Instagram or TikTok during the Competition Period.
5.2. To obtain a bonus entry, the entrant must:
a. like an eligible official Competition post; and
b. leave a comment tagging one friend.
5.3. Each eligible comment that satisfies clause 5.2 will count as one additional entry, subject to the entry limits and anti-abuse provisions in these Terms and Conditions.
5.4. To qualify, a comment must be genuine, relevant to the Competition and submitted by an eligible entrant using a valid account.
5.5. Duplicate, repetitive, automated, misleading, abusive or otherwise fraudulent comments may be excluded. The Promoter may disqualify entrants who attempt to manipulate the number of entries through fake accounts, bots or other improper means.
5.6. Entrants must not tag individuals in a manner that is unlawful, misleading, harassing or otherwise contrary to the applicable platform rules.
5.7. A comment that does not comply with the entry requirements will not qualify for a bonus entry.
5.8. The Promoter may verify bonus entries by reviewing the relevant public post, comment and account information, subject to applicable privacy laws and platform functionality.
5.9. Unless otherwise specified in an applicable promotional announcement, eligible bonus entries will be included in the grand prize draw and in any weekly prize draw for which they qualify under the relevant draw period.
5.10. [CONFIRM BEFORE PUBLICATION: State whether each eligible comment counts towards every applicable weekly draw, whether entrants can earn unlimited bonus entries, and whether any entry caps apply.]

6.1. Each entrant is responsible for ensuring that their entry is complete, accurate and submitted before the Closing Date.
6.2. Entries must be submitted personally by the individual entering the Competition. Entries made through agents, third parties, automated software or commercial entry services are not permitted.
6.3. The Promoter may reject or disqualify any entry that it reasonably believes:
a. breaches these Terms and Conditions;
b. contains false or misleading information;
c. was generated or submitted using bots, scripts or other automated means;
d. involves multiple accounts or other attempts to manipulate the Competition; or
e. compromises the fair or proper administration of the Competition.
6.4. The Promoter may investigate suspected misconduct and withhold a prize while conducting reasonable verification checks.
6.5. The Promoter's decisions concerning entry validity will be made reasonably and in accordance with applicable law. Nothing in these Terms and Conditions excludes any rights that participants may have under applicable consumer protection laws.

7.1. Grand prize
One eligible entrant will win the following grand prize:
One Van Cleef & Arpels Vintage Alhambra pendant necklace in 18-karat yellow gold with mother-of-pearl.
The necklace is described in the Competition advertising as the Van Cleef & Arpels Vintage Alhambra pendant necklace.
The approximate retail value of the grand prize is AUD $5,050, including or excluding applicable taxes as specified by the Promoter.
The exact model, material, condition and retail value must be verified by the Promoter before the Competition opens.
7.2. Weekly prizes
In addition to the grand prize, the Promoter will award weekly prizes drawn at random, each consisting of one Peppermayo store voucher with a face value of AUD $1,000.
Each weekly voucher prize has a stated face value of AUD $1,000. The total prize pool for the Competition is AUD $[insert verified total prize pool].
7.3. Prize conditions
7.3.1. Prizes are not transferable, exchangeable or redeemable for cash, except where required by law.
7.3.2. The grand prize must be awarded as described in these Terms and Conditions. The Promoter may substitute a prize only where reasonably necessary and legally permitted, including where the advertised prize becomes unavailable, provided that any substitute is of equal or greater value and the substitution is permitted by applicable law.
7.3.3. The grand prize does not include any additional items, services, insurance or benefits that are not expressly stated in these Terms and Conditions.
7.3.4. The Promoter will confirm the necklace's authenticity and condition before delivery.
7.3.5. Product images used in Competition advertising are illustrative. Minor differences in packaging or presentation do not constitute a change to the prize, provided the actual prize supplied materially matches the description above.
7.3.6. The Promoter does not represent that the necklace will appreciate in value or that the winner will be able to resell it for any particular amount.

8.1. The Promoter intends to notify the grand prize winner and all outstanding weekly prize winners by Friday, 4 December 2026.
8.2. Winners will be notified using the email address supplied on their Competition entry form and, where appropriate, through a direct message from an official Peppermayo social media account.
8.3. A selected entrant must respond to the Promoter within 5 calendar days of the initial notification and provide any reasonable information required to verify eligibility and arrange delivery.
8.4. Before a prize is awarded, the Promoter may request proof of identity, age, residence, account ownership and compliance with these Terms and Conditions.
8.5. If a selected entrant does not respond within the specified claim period, cannot be contacted after reasonable attempts, declines the prize or is found to be ineligible, the Promoter may disqualify that entrant and select a reserve entrant, subject to applicable law.
8.6. If a reserve entrant is required, the Promoter will make reasonable efforts to contact that entrant using the same notification process.
8.7. The Promoter will not ask a winner to pay a fee to claim the prize. Entrants should be alert to impersonation attempts and should not disclose payment details or passwords in response to unsolicited messages claiming to be from Peppermayo.
8.8. The Promoter is not responsible for a winner failing to receive a notification because of an incorrect email address, inactive account, spam filter or other circumstances beyond its reasonable control. This does not remove any legal obligation the Promoter may have to take reasonable steps to notify a winner.

9.1. The Promoter will contact the grand prize winner to confirm delivery details after verifying the winner's eligibility.
9.2. The grand prize will be delivered to a physical address in an eligible jurisdiction, subject to the Promoter's shipping arrangements and any restrictions imposed by applicable law or the relevant carrier.
9.3. The Promoter will pay standard shipping costs for delivery of the grand prize to an eligible address, unless otherwise expressly disclosed before entry and permitted by applicable law.
9.4. Any import duties, customs charges, taxes or other government charges associated with receiving the prize will be handled in accordance with applicable law. Before the Competition opens, the Promoter must specify whether such charges will be paid by the Promoter or the winner and disclose any material costs to entrants.
9.5. If the winner resides in a location to which the prize cannot lawfully or reasonably be delivered, the Promoter may work with the winner to identify a lawful alternative delivery arrangement. If no reasonable arrangement is available, the Promoter may select a reserve winner, subject to applicable law.
9.6. The Promoter will use reasonable efforts to arrange delivery within [insert estimated delivery timeframe] after the winner has been verified and has provided the required delivery information.
9.7. The Promoter is not responsible for delays caused by customs authorities, carriers, incorrect delivery information supplied by the winner or circumstances beyond its reasonable control.
9.8. The winner is responsible for providing an accurate delivery address and any information reasonably required for lawful delivery.