Updated 8 November 2020
Firstly, our warehouse is still shipping as usual without delay. Here are our latest Updates and Responses to the COVID-19 Pandemic.
Delivery - DHL Express Discount
As a response to the continuing Pandemic conditions, we are continuing to offer the DHL Express delivery option for a discount of $5.00 for orders $75+ (or $12.00 for order under $75). DHL is still the fastest delivery option as DHL has their own fleet of cargo planes.
No Contact Deliveries
- All orders will be delivered with No Contact Deliveries to minimise the spread of COVID-19.
There may be some delays in the return deliveries back to our office.
Again, we will continue to monitor this and find alternative delivery options if necessary. We will provide an update as soon as it comes to hand.
Our Response - Head Office
- Some of our office team are working remotely, where possible.
Our Response - Warehouse
Our warehouse team is adhering to strict hygiene standards as they prepare orders and the entire facility is practicing all precautions recommended by the NSW Department of Health.
We will monitor and comply with any governmental recommendations as they arise. Should the situation evolve, we are prepared to enact additional measures to help ensure the safety of our team and customers.
Tracking Your Order
- We are small business and this is uncharted territory for us. We are extremely thankful for our amazing customers that continue to support our business and their patience through these unprecedented times.
Follow us on Instagram to stay up to date and provide you with some iso-distractions.
Stay safe and stay connected.
The Peppermayo Team xx