Delivery Information
| Delivery Option | Estimated Delivery | Fee |
|
Standard Delivery |
3 to 10 Business Days If ordered before 5:00pm (PST)/7:00pm (CST)/8:00pm (EST) |
Orders Over US$100 Orders Under US$100 |
|
DHL Express |
2 to 4 Business Days If ordered before 5:00pm (PST)/7:00pm (CST)/8:00pm (EST) |
Orders Over US$250 Orders Under US$250 |
Found something you can't wait to get your hands on at Peppermayo? We completely understand the excitement of discovering your new favourite piece, which is why we offer next-day delivery to select locations for those who want their order to arrive as quickly as possible. If you're in no rush, we also offer a variety of affordable shipping options. While Peppermayo is based in Australia, we’re excited to send your goodies anywhere – from New Zealand to the USA, Canada, Europe, Asia, and beyond!
General Info
Your delivery timeframe starts once the carrier has received and scanned your package into their system. Please note, the timeframe applies to business days only and excludes weekends and public holidays. Unfortunately, we’re unable to ship to military addresses at this time.
Public Holidays
Please note that business days exclude public holidays. For each public or national holiday, kindly allow an additional day for delivery.
Your delivery timeframe starts once the carrier has received and scanned your package into their system. Please note, the timeframe applies to business days only and excludes weekends and public holidays. Unfortunately, we’re unable to ship to military addresses at this time.
Public Holidays
Please note that business days exclude public holidays. For each public or national holiday, kindly allow an additional day for delivery.
Weekends & Mondays
As we typically don’t process orders on weekends, please allow an additional day for delivery on orders placed over the weekend or on Monday with Standard Delivery.
Sale Periods
Please note that during our sale period, there may be a slight delay of 1-3 business days in processing and shipping your order. We appreciate your patience and understanding as we work to get your items to you as quickly as possible.
Tracking
Once your order is packed and on its way, we'll send you an email with your tracking number and all the details you need to track your delivery. For same-day delivery orders, tracking updates will be available between 3:30 PM and 5:30 PM.
Custom Duties + Taxes
- All orders are inclusive of all custom duties and taxes. You will not be required to pay any extra Duties or Taxes before delivery.